Never will Forget. At 8:48 AM, customers in a waiting area saw "Breaking" News that a Plane had hit the Noth Tower minutes ago. The news spead quickly through our auto body / repair shop. Before the second plane hit the waiting room was filled with customers and employees watching the news reports. At 93 AM full panic started. When a live feed showed a second plane stikr the South Tower. Everyone was like, this is NO Accident. We are under attack. The waiting room cleared as, employees and customers went outside to contact family on their cell phones. By 10 AM, they were Closing down Downtown Cleveland. Just as News came about Flight 93 from Oberlin center. That Flight 93 changed directions, and was heading towards Washington D.C. .