The Singapore Airlines Moscow Office provides valuable information to travelers on the airline's baggage policy. Travelers can learn about cabin and checked luggage allowance based on ticket class and travel destination. The office explains regulations regarding charges for excess baggage, size and weight restrictions, and special items like sports equipment or delicate items. The customers can also obtain assistance in respect to claims for lost, delayed, or damaged bags. The staff at the Moscow office is professional and ensures that customers are well-informed and ready, ensuring their travel with Singapore Airlines becomes easy, convenient, and in total accordance with airline regulations.